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Whatever happened, Ectaco is still a commercial entity. And like all commercial entities, they will scam you if you let them. In a capitalist system, there is no such thing as a kind hearted company.
They refused to honor the warranty to some people because they saw that they could. Then, when this fact caught on to some people, they decided that they couldn't continue this scam without losing profit, so they started honoring the warranty.
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