Well there's a difference between tossing it in a bag and dropping a TV remote on it, dropping it from bed, dropping it on hard floors etc.
If a person is very meticulous and careful with their gadgets, they'll probably never have any problem (though shit still happens sometimes!) If someone is careless with things and/or clumsy, then their mileage will vary. As any thing made out of plastic and glass isn't going to hold up when dropped on to hard surfaces multiple times etc.
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