Quote:
Originally Posted by GraceKrispy
As an update, I never did get another email with information as to how to get the refund, so I emailed them back this morning and said I would really prefer to be able to read this on my reader, and I got an email back at the end of the day saying something like "weʻre looking at your request for a refund." Bizarre, since I never requested the flipping refund, just requested that I get a pdf, as advertised! They were the ones saying Iʻd get a refund. I canʻt figure out any way to cut and paste. The actual product is not even close to a pdf.
palo, the sample WDE posted is nothing like the actual book. The book comes as a program you have to install, then itʻs an .exe file. No way to copy and paste unless I tried to do a "grab" on the entire book... I guess I could do that, pita that it would be. Iʻm not sure how to put a bunch of grabs together in one document though (screen shots). Anyone? I tried to highlight text, tried to copy, select all, etc, nothing. There are literally *no* controls that come up with the book (itʻs not a pdf file or any sort of document Iʻm familiar with). The only things you can do with the book is print it (which makes me think itʻs not any different than getting a pdf!), turn the pages, and zoom in and zoom out. Thatʻs about it. Oh, and add bookmarks.
I really donʻt want a refund, I just want to be able to read this book on something other than my netbook (which I despise even using, let alone trying to read something on it).
ETA- ha! The email is populated by complete idiots. Now the information I get from the ETS help says I should re-place my order. Uh, NO! It's like a bunch of monkeys who can't comprehend English. Not a single response has addressed what I'm actually asking.
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i'd bet that if you searched, you'd find that theres a class action suit in the works.. if there isnt, there should be.
this kind of "service" is begging for it.