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Old 08-30-2007, 04:27 PM   #181
andym
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Join Date: Oct 2006
Quote:
Originally Posted by DMcCunney View Post
Ultimately, what any business sells is integrity: the customer buys from them because they are trusted. If something damages that trust, the business has problems. Incidents like the Mobipocket outage don't exactly build confidence in Amazon, and I'd be a bit surprised if there weren't folks at Amazon corporate asking "What happened, and how do we insure it doesn't happen again?"
I'm sure they will and their security will probably be all the stronger for it.

Persoanlly my party-pooper theory was that it took them so long to sort out because it happened right in the middle of the French holidays, all the key people were away, they had to be tracked down and get back to France etc etc etc.

I'm sure they willl learn from what happened.
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