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Old 08-30-2007, 02:19 PM   #177
DMcCunney
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Quote:
Originally Posted by Alexander Turcic View Post
Not sure if that matters. Mobipocket is a French subsidiary of Amazon. Unlike divisions, subsidiaries are separate, distinct legal entities.
Sure. But if someone decides to go after Amazon US because of the actions of their French subsidiary, I'm sure it will get their attention.

Ultimately, what any business sells is integrity: the customer buys from them because they are trusted. If something damages that trust, the business has problems. Incidents like the Mobipocket outage don't exactly build confidence in Amazon, and I'd be a bit surprised if there weren't folks at Amazon corporate asking "What happened, and how do we insure it doesn't happen again?"

I have a Mobipocket ID (created to participate in their forums). I just got their email yesterday about their problems and what they were doing. Uh huh. Now you tell me?

It doesn't go a long way to building my confidence in Mobi or Amazon.
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