I'm *still* trying to get my $50 credit. I ordered my Reader back in mid-July, and it didn't arrive until a week ago. I emailed CS and they said I could get the $50 credit (instead of 100 free Classics--unnecessary as I picked up the Silk Pagoda DVD) if I bought the Reader before the end of July. They said I needed to send in a scan/copy of my order receipt, which I did. Got a response 2 days later saying the pdf was corrupt, re-sent yesterday, and am still waiting.....