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Originally Posted by WT Sharpe
You're right; it's not fair to compare the two. However, it doesn't take a rocket scientist to know when a display is malfunctioning. Employees should at least be trained to remove those display models.
I didn't know Sony had dedicated physical stores. I checked after reading your post, and there are none in my area, but it would make for a more fair comparison.
As to the B&N Stores, the last time I inquired about a Nook in one was just before they were released. I walked up the the counter just under "Nook, the world's most advanced e-reader" banner and asked a couple of questions. The employees were completely in the dark. Things may have changed, but that's how it was late last year.
Not a bad idea, although many people will be reluctant to ask. It could result in fewer sales.
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You must not have been in a Barnes and Noble lately, quite the different story now. I have three in my area, and they all now have a Nook Kiosk with sales rep standing by to ask to demo, answer questions etc.