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Did you try plugging it into your computer by the usb cord?
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I read that somewhere on here, so I tried it. First I get a message from my computer saying that one of the devices connected to my usb port has malfunctioned. Then the jbl start-up page comes on and it goes no further. It seems to be "frozen" there. I left it for quite some time, but the green light just goes off and it sits there on that page; doing nothing. I even tried installing new batteries, even though the ones in there are only 1 days old. I also tried some rechargeables that I use in my camera that I just recharged yesterday. Still no go. It goes to the start-up page and sits there. Hoping that if it has no batteries in it overnight, it will do a total reset when I turn it on.