I am getting mine exchanged because the RTC is bad (doesn't update date/time when off) but other than that the unit is functioning as promised - being a developer myself I can empathize with the Kobo team and what they are going through right now - initial releases are never fun

. Overall I am quite happy with the unit and the speed at which they are rumored to be releasing the first update. I have been recommending the Kobo to friends (although to the less tech-savvy ones I am cautioning to wait for the firmware update

)