Quote:
Originally Posted by Akuli
Dear Robert,
Thanks for responding and so quickly!
I haven't used any third party power adapters, I have two Astaks - 6" and 5", so I used the cable from my smaller device.
I've tried everything you suggested (hard reset, battery removal) - unfortunately nothing helped. 
The picture on the screen remains the same (showing "low battery" message), no indication of life of any kind.
It looks like this battery is dead. If it is - is there a place where I can buy a replacement?
I live in Canada.
Thank you again for your help, you guys have the best support ever! |
Dear Akuli
Dear akuli:
You can buy 6 inch batteries very, very easily online. Just look up:
Nokia 3.7 volt 950mAh Li-ion. It is a
Nokia Phone Battery. You can also buy it from Astak at
www.astak.com. Online you can find it for under $10 often. I think we charge $12. The 6 inch is a cinch to get batteries for.
Replacing it is pure easy and should take 30 seconds.
IF you want to wait we may end up sending you one free... but only support can make that decision.
We are eager to help!!