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Old 05-20-2010, 02:39 PM   #7
Robertb
Astak Director, Bus. Devl
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Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
MAC knowledge increasing

Quote:
Originally Posted by annk View Post
Ah, this is interesting, thanks. I had no idea. The battery indicator has four bars, and it had been on two bars for quite some time. So that explains it! I was actually getting worried that the device was getting buggy, but now the mystery's solved.

I've been very happy with the PP in general. I like the fact that it's so easy to have with me everywhere, the battery time is good, and I can read it in sunlight. I read on my iPod Touch as well (and I'd get an iPad if I had the ready cash), but I'm convinced I'll end up reading most on my PP regardless.

Is there any hope that a future firmware update will let this device communicate well with the Mac OS? As of now, I remove the SD card and plug that in directly to add and delete from my library. It works fine, but I'd like to be able to charge my PP via the computer without worrying about things getting corrupted, problems showing up/ejecting etc.
Dear annk:

Yes, I try very hard to warn everybody when they first sign in. We ARE changing the User Manual to get rid of the manufacturer's writing on battery charging and correct bad info.

Think of your Battery Life Charge Meter as the gasoline tank meter on your car. Most of them can show "full" and then take another two gallons or more. The gauge on the Pocket PRO is like that. The green light comes on and people think "it is full" but in actuality it can use another two hours of charging.

Yes, we are moving to correct the MAC lack of knowledge. We have purchased new MAC OS notebooks that tech support can use. Tech support can then find problems like you mention and get the factory to fix it via firmware upgrade.

Thank you for posting and helping everyone by bringing up problems.
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