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Both the Sony Reader (at it's current 199 price) and the Pocketbook 360 are good choices. The customer service I've gotten from Pocketbook through both Yar and Tatiana has been excellent. People seem to have mixed reactions with Sony customer service. My experience has been good; whenever I had problems with their software (such as the Sony Ebookstore losing by CC information or my need to de-authorize old computers that I no longer have access to) they have been very prompt and helpful. They also recently carried a massive upgrade program for owners of the Sony PRS 500. I didn't take them up on the author but I still appreciate that gesture of support for 4 year old hardware. They are both good choices. The 360 is more portable and reads more formats and has a (slightly) clearer screen. The Sony Touch has better annotation capabilities (I use the handwriting application frequently to take notes on meetings and jot down bits of info) and an easier to use dictionary (although the PB360's dictionary support is still quite good and has an added bonus of allowing you to use multiple dictionaries). They both support Adobe DRMed library books. You can't go wrong with either, for the current prices.
Luqman
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