MobileRead Forums - View Single Post - PRS-600 Frozen on "Opening book"

priscilla · 05-19-2010, 03:26 PM

My device is stuck on the "opening book" screen. I have tried a soft reset (numerous times) It restarts but just hangs again at the same point. It won't let me do a hard reset - I've tried holding down the necessary buttons but no response.

If I plug it into my computer via USB cable the computer recognises that there is a removable drive being plugged in, but when I try to open the drive in Windows explorer I get a "please insert a disk" message so I cant do anything via that route.

The reader is fully charged. The problem occured after using Sony Reader Library software - the program hung and the device did not properly disconnect.

I'm using Windows 7 64 bit if that is relevant.......

Any help would be most gratefully received!!

05-19-2010, 03:26 PM	#1
priscilla Junior Member Posts: 4 Karma: 10 Join Date: Apr 2010 Device: sony PRS 600	Frozen on "Opening book" My device is stuck on the "opening book" screen. I have tried a soft reset (numerous times) It restarts but just hangs again at the same point. It won't let me do a hard reset - I've tried holding down the necessary buttons but no response. If I plug it into my computer via USB cable the computer recognises that there is a removable drive being plugged in, but when I try to open the drive in Windows explorer I get a "please insert a disk" message so I cant do anything via that route. The reader is fully charged. The problem occured after using Sony Reader Library software - the program hung and the device did not properly disconnect. I'm using Windows 7 64 bit if that is relevant....... Any help would be most gratefully received!!