Frozen on "Opening book"
My device is stuck on the "opening book" screen. I have tried a soft reset (numerous times) It restarts but just hangs again at the same point. It won't let me do a hard reset - I've tried holding down the necessary buttons but no response.
If I plug it into my computer via USB cable the computer recognises that there is a removable drive being plugged in, but when I try to open the drive in Windows explorer I get a "please insert a disk" message so I cant do anything via that route.
The reader is fully charged. The problem occured after using Sony Reader Library software - the program hung and the device did not properly disconnect.
I'm using Windows 7 64 bit if that is relevant.......
Any help would be most gratefully received!!