Quote:
Originally Posted by Ajax
What pisses me off is this line on their customer service page:
7. The last step to placing your order is confirming the information contained on the Order Summary page. You may edit the shipping and payment information or cancel the order. Click on "Order Now" to place the order. Please note that once an order is placed Borders is unable to cancel or modify it in any way.
Talked to the CSR people, and she says "we normally don't have access to cancel orders, but we made a special request through the supplier to get them canceled."
Now to see how long it will take them to give me my money back.
|
The rep I spoke with said my credit card wouldn't be charged. That was in response to my asking her whether there was anything I needed to follow up on.