Quote:
Originally Posted by Stinger
So I sent off a couple emails to the Kobo support team via email on the 11th.
I got a response back 5mins later saying they have escalated the issue to level 2... I have yet to hear anything else since.
I know I've read a few posts where folks got suggestions back on how to fix a problem, but every single one has been either: - Try a reset, or
- 'Reboot' the device
Has anyone got any useful responses from the Kobo team?
I haven't seen any statement from Kobo regarding anything about the first firmware update, in regards to what bugs it will address and when we can expect it... has anyone? |
I called them by phone a couple of days ago.
I was told that new firmware is expected "in a couple of weeks" and that one of the things they are working on is some kind of grouping of large e-book collections.
But they were not willing to be more specific as it relates to the actual date...
If I get lucky the new firmware may be out by the time I get my Kobo...