Quote:
Originally Posted by lex2020
This is really frustrating. I read mostly popular fiction, either from my public library or from places like Fictionwise or Books on Board. Since upgrading to the ePUB firmware, I"ve found about 1/3 of the books I've purchased or checked out wont' work on the device. And despite numerous emails to Bookeen, I haven't gotten any response from them. I'm now unwilling to buy any more books since I don't know what will work and what won't.
Where do other people get their ePUB books? Is there a particular store or publisher people have had good luck with as far as books working on this devied?
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Here is the answer I got from Bookeen about that problem.
Monsieur,
Il est fort probable que le problème vienne du fait que votre Cybook n’a pas assez de mémoire de travail. Vous possédez en effet le premier modèle du Cybook Gen3 dont la mémoire était moins importante que celle des modèles plus récents. C’est pourquoi certains documents EPUB ne sont pas supportés sur votre appareil.
Nous regrettons ce problème. Soyez sûr que notre équipe technique travaille dessus et que tout est fait pour le corriger mais nous ne pouvons pas vous garantir une correction rapide.
Très cordialement,
L'équipe Support Bookeen
And here is a translation of that reply...
Sir
It is likely that the problem stems from the fact that your Cybook does not have enough working memory. You have in fact the first model of the Cybook Gen3 whose memory was smaller than newer models. This is why some EPUB documents are not supported on your device.
We regret this problem. Be sure that our technical team is working on it and everything is done to correct it but we can not guarantee you a prompt correction.
Sincerely,
Bookeen Support Team
I hope it can help some people... As I said before, I ony read fiction from Official bookstore. Bookeen does not leave us much hope. The only other solution that I see is to DeDRM all the ePub that you legally buy. I am on a MAC and this seemstougher to do with ePub than it was for the Mobi format...
I have ordered a Kobo!!!
Regards,
Geroges