MobileRead Forums - View Single Post - Battery Issues and No Support from Support

BJonas · 05-11-2010, 07:28 AM

Now that RobertB and Astak have taken steps to remedy my problem, I don't feel appropriate in complaining about the lack of customer service.

My take-aways from the situation are:
-Don't reformat your internal memory on a Mac unless you are more skilled at manipulating the OS X reformatting utility than I am. Windows 7 seems to reformat it correctly though.

-Call Astak support if you have to, but you will find most of your answers on this forum.

05-11-2010, 07:28 AM	#1
BJonas Junior Member Posts: 4 Karma: 10 Join Date: May 2010 Device: Astak Pocket Pro	Battery Issues and No Support from Support Now that RobertB and Astak have taken steps to remedy my problem, I don't feel appropriate in complaining about the lack of customer service. My take-aways from the situation are: -Don't reformat your internal memory on a Mac unless you are more skilled at manipulating the OS X reformatting utility than I am. Windows 7 seems to reformat it correctly though. -Call Astak support if you have to, but you will find most of your answers on this forum. Last edited by BJonas; 05-12-2010 at 10:03 AM.