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Originally Posted by ccayer
OK, I just got my Jetbook back, and was just about to test the "Book on Device" feature (using 0.6.92), but it won't open at all.
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Does calibre start if the device is not plugged in? What OS are you running?
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I'm not sure how to gather the appropriate info to help diagnose the issue; is there a message I missed that explains what you're looking for?
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The first thing to do is start calibre in debug mode. You do that by running 'calibre-debug -g' (no quotes) from a command line. How you get a command line box depends on the system you are running.
There will likely be some output in the command box (terminal window) that will help debug the problem.
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I keep seeing mention of "open a ticket", but still haven't found where to do that either. Thanks!
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Go to
http://bugs.calibre-ebook.com/ and register. Once done, you can create tickets. You can look at existing tickets without registering.
Thank you for your help. I very much appreciate it.