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Old 05-10-2010, 12:56 PM   #23
Robertb
Astak Director, Bus. Devl
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Posts: 2,560
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Join Date: Apr 2008
Device: Astak Pocket PRO
Trying to make people happy with purchase.

Quote:
Originally Posted by Laura81 View Post
WOW! That's amazing Robert! Good on Astak!
Dear Laura:

Astak just looks at things a bit differently that other companies. I think big companies look at the sale and say "good, that is done". We look at a sale as the start of spreading the good word. We are, slowly, starting to advertise some and get good reviews from reviewers. But, it is people who buy an Astak device and use it in public that get most of our sales for us.

Likewise, we really have all ours hopes in sales on our eBook store (www.EZread.com). Selling eBook Readers is my passion and I love what devices we sell... but there is no profit at all in the devices.

So, we do not want people to feel badly about a new purchase because of a sale. Refunding some money makes people, I hope, feel that Astak is guarding their interests a bit too.
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