Quote:
Originally Posted by WillAdams
MAJOR NEGATIVE NOTE:
- Turns out the screen is from the lot which fades when the page is turned in bright sunlight.
Anyone else w/ a 600 have this problem? Any one able to confirm some 600s don't? Anyone have any luck exchanging their unit?
William
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There are several threads on MR about the PRS-600 screen fade in bright sunlight issue. One of the most active is
here.
In my own case the fading was so bad that the screen was unreadable. I live in Seattle and discovered the problem in the middle of winter - not nearly as "intense" sunlight as some places.
As I was within the first 90 days of my warranty I qualified for the "Advanced Exchange" program here in the U.S. This allowed me to have the "new" (actually "refurbished") unit in hand to compare to my original to make sure I was getting an improvement. While the replacement still fades
slightly in bright sun, it is substantially better than the original. It also has a better looking screen in terms of clarity and contrast compared to the other, even under "non-fading" conditions. Oh, and the exchange didn't cost me a thing, not even for shipping. I did have to give them my credit card number before they shipped out the replacement.
So, it is definitely a known problem. People who experience zero fade at all are lucky. A few folks have had the misfortune of having fading units replaced with other fading units, twice over, even. So I count myself very fortunate that I had the opportunity to compare both units side-by-side before committing to the replacement.
Some people just "live with" the fading--with my original unit I would tilt the screen away from the sun and/or use the cover to block it during page turns. Once you get the timing right it doesn't add to page-turn times. But I would imagine some people might eventually have problems with the repetitive motion aspect of it.
Good luck with getting your issue resolved, however you decide to approach it!