Quote:
Originally Posted by Katerina1623
That is totally awesome!!! That makes me incredibly happy and just instills even more confidence that i made the right move by going with you guys for my e-reader. Yay!!  Thank you so much, that's so cool.
I sent an email to support@astak.com .. is that all i need to do? You guys rock  |
Dear Katerina:
They have all the orders on record here for the last 14 days beforee the sale started. They will automatically start the refund. It is fine that you sent the email... but it is not needed really. They will take care of everything.
Remember, companies do check runs and sometimes it can take several days from when we enter for the refund for you to where it will be run off and mailed. I know you are fine; but I want others to know that they need to relax a bit and let the process work. PLEASE do not expect a check tomorrow. It may take two weeks before they arrive in the mail.