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So - as part of my recent "you're over 50 now" lecture from my doctor, I was scheduled for some scans this morning. I arrived, paid my co-pay, and sat down in the waiting area. 50 minutes later, as the receptionist was leaving for lunch, she exclaimed "What are you still doing here?" Unimaginatively, I replied "waiting." So she ran off to check on the room where I was scheduled for my scan - came back and said "the patient with the appointment before you is still in there. Do you want to wait?" Well no I said, I've already now missed over 2 hours of work (with driving time) and left. Is it any wonder people don't have all the recommended tests/procedures done when this is the level of service you encounter?
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