Thread: A Poll on Your Pocket PRO by Robertb
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Old 05-04-2010, 07:44 PM   #20
Robertb
Astak Director, Bus. Devl
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Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
Our regular TECH is back!!
Quote:
Originally Posted by Davimee View Post
This explains things. I received my replacement Pocket Pro in the mail yesterday. There was a slight problem with it (nothing major, and not with the Pocket Pro itself, but the case), so I emailed customer support. Since it is nothing major (and I have found a temporary work around) I can wait, if need be, to hear back from customer support. I will wait a few days to vote because I'd rather say "great, all problems fixed," than "fine, still awaiting to be fixed," especially since it just came up yesterday, and I want to give sufficient time to have it taken care of. Because from what I've experienced so far, the device and customer service are both terrific, and I don't want to skew the poll.
Dear All:

Our regular TECH is back and plowing through about 50 emails and a host of phone messages. PLEASE let me know if he does not contact you in a few days at most. His name is Elliott and he is bone tired but working hard to catch up!!
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