I still have the following email to Amazon support in my email folder sent to them over a year ago:
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03/07/09 08:40:57
Your Name:Robert Butler
Comments:Are you planning on updating the software on the Kindle 1 to support some of the new features on the Kindle 2? I realize that you can't support everything due to hardware changes, but I'm hoping you will continue to improve the original model and not abandon the early adopters.
Response:
Hello,
Thanks for writing about requesting updates for the Kindle 1. Rest assured we are still working on making improvements for the Kindle 1.
Strong customer feedback like yours helps us continue to improve the service we provide, and we're glad you took time to write to us. I'll send your comments to the Kindle team.
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