Quote:
Originally Posted by KarenH
Yep, I made a similar request yesterday, and just received this response:
Karen,
Okay, I've asked our financial department to send the $104.95 (equal to 124.95 minus 20.00) back to your credit card.
Due to industry changes, our content suppliers are currently unable to offer certain titles from several large publishers. We are working with our content partners to resolve this.
Best Regards,
Simon
Fictionwise Support Team
I hope the refund comes through as quickly as they removed my remaining $10 coupon codes and changed the expiration date!
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Well, I made the request on the 28th, received the response on the 29th, and the credit showed on my card on the 30th. I'm certainly not complaining, but I am a little surprised that they're in that much of a hurry to give the money back!