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PeterT · 04-30-2010, 11:12 PM

I came back from some chores this evening, and fond the the Kobo that I had left plugged into my PC seemed to be dead. The screen displayed the Connected to your PC message, but it did not appear as a drive on the PC.

Nothing I could do would get the unit to reset; there was not even any light showing in the top right corner.

I tried the reset button and still had no luck.

Called customer support (around 8 pm eastern) and eventually spoke to a CSR. He agreeded that there was nothing else I could do, and arranged for me to go to a Chapters store tomorrow to exchange it.

Being cussed, I kepy trying, and finally got to the point where the unit started to flash on and off, and finally I could see it appear as a drive in Windows.

Finally it seems alright.

Not sure whether to exchange it or not.. Comments ?

04-30-2010, 11:12 PM	#1
PeterT Grand Sorcerer Posts: 13,540 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Weird Hang Issue I came back from some chores this evening, and fond the the Kobo that I had left plugged into my PC seemed to be dead. The screen displayed the Connected to your PC message, but it did not appear as a drive on the PC. Nothing I could do would get the unit to reset; there was not even any light showing in the top right corner. I tried the reset button and still had no luck. Called customer support (around 8 pm eastern) and eventually spoke to a CSR. He agreeded that there was nothing else I could do, and arranged for me to go to a Chapters store tomorrow to exchange it. Being cussed, I kepy trying, and finally got to the point where the unit started to flash on and off, and finally I could see it appear as a drive in Windows. Finally it seems alright. Not sure whether to exchange it or not.. Comments ?