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First, I love the support the Amazon evil forces choice.
Anyways, I haven't chosen an answer yet, because I will wait to see what happens with mine (thank you for helping BTW).
Here is what I think. You care about the members on this board, and that is great. Though if I haven't gotten a hold of you, I wonder how long it would have taken for support to get back to me after they made suggestions to me, if I was not on this board and had access to you.
My paint peeled about a week after I got it. Though I was one who didn't want to send it back just because I heard people got a new one and it still happen. Now my battery seems to be bad (as per tech support claim).
I suspected the battery was a little flimsy looking when I opened it up, and wonder why Polymer was used, but that is just my personal view. I see other members on here having similar issues as me.
I think as a company you guys are great. You have the right idea (provide a reader with many choices of formats), and really seem to care about the customer. Though right now I am wondering how well the reader holds up.
Also this may have been addressed before, but why is their a Sim Card slot?
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