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Old 04-28-2010, 08:17 PM   #9
Robertb
Astak Director, Bus. Devl
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Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
We want to help!!

Quote:
Originally Posted by chiachao View Post
I reported the problem to the astak support through email. Hopefully they will take care of this for me promptly.
Dear chiachao:

I am almost positive you did not get a bad Pocket PRO. The computer just is not recognizing it yet. It will. I really think this is frustrating but a minor thing.

PLEASE send me a Private Message (look in the column to the left of the messages) and include your email address and full name. Let us walk you through it. I am with Astak and we are here to help!!

Without your real name I cannot find you in our system.
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