I've been trying to wait and give Fictionwise a chance to get things fixed one way or another, but since there doesn't seem to have been any changes and they aren't even bothering to acknowledge the issue, I just sent this to them:
Quote:
I have been a Buywise member for just over a year, and have purchased almost 300 books in that time. I have been happy enough with your prices and selection that I extended my membership for 5 years in June of last year and an additional year in October. Now however, due to the drastic reduction in titles that you carry, the reduction in sales and discounts being offered, and (maybe most importantly) the fact that you no longer seem to be offering your secure titles in my preferred format (Mobipocket), I am unable to find enough books to purchase from your company to make the Buywise membership cost-effective. I am therefore requesting that my Buywise membership be cancelled effective the end of the current membership year, and the membership fee for the remaining 5 years be refunded to me. Since I have used 2 of the $10 coupons associated with that 5 years of membership, of course I would expect that $20 to be deducted from my refund. I hate having to make this request, as I have been very happy with Fictionwise in the past. Unfortunately the recent changes make that no longer the case.
Thank you for your attention to this matter.
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We'll see what if any response I get.