View Single Post
Old 04-26-2010, 10:48 AM   #14
kejia
Enthusiast
kejia began at the beginning.
 
Posts: 35
Karma: 40
Join Date: Apr 2010
Device: alex ereader
press the reset button

Quote:
Originally Posted by NNolan View Post
And now it's a brick. It froze last night around 10:08 and there's nothing in the manual that tells how to reset it when that happens. I'm going to send this back; it wasn't $400 worth of impressive even when it worked.
That happened to me. I sent them an email and they responded. there is a reset button on the back -- above and to the left of the sd card. Use a ball point pen or paper clip and push in. Then turn alex over and press and hold the power button. Mine turned on.

This reset button does not make you lose your settings or erase anything on the alex.

Frankly, I think a lot of initial frustration is because the alex is new. When my ipod froze up, I went to the web and found instructions for unfreezing it. There just isn't that information out there yet. As soon as I unfroze my screen, I fell in love, so you might want to give it another chance.
kejia is offline   Reply With Quote