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Old 04-24-2010, 09:01 PM   #12
DoctorOhh
US Navy, Retired
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Posts: 9,897
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Join Date: Feb 2009
Location: North Carolina
Device: Icarus Illumina XL HD, Kindle PaperWhite SE 11th Gen
Quote:
Originally Posted by deh5241 View Post
Did you ever get your problem fixed? Unfortunately, I have the same problem. although my reader is a Bebook Neo. It has happened twice to me - the first time I was able to fix it myself by using Ctrl-Shift-D while I was in ADE. That worked for about a week, and then out the clear blue I couldn't open my books anymore - message too many activations. I have had the Neo for about 1 or 2 months, and I have opened a case with Adobe and also e-mailed Bebook. I am ready to see if it is possible to send Neo back and get my money returned...which is a shame, because I love Neo, but I can't put up with this kind of aggravation. Am curious to know if you returned it, or got it fixed...and if it is fixed, how you got it fixed.
You might want to go to this thread and see if Jim Lester (of Adobe) might be able to help you out. See post #3.
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