Thread: Pocket Pro: USB device not recognized
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Old 04-24-2010, 10:19 AM   #3
theducks
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Quote:
Originally Posted by chiachao View Post
I got a brand new Pocket Pro this week. When I plug in the USB cable, my Windows Vista PC says "USB device not recognized". I tried another USB port, then another Windows Vista PC, and none worked.

Is this faulty device and I should return it? Or is there some simple trick I can use to fix?
Welcome

Charge your PEz for 12 hours continuously, using the Wall charger supplied.
(You can read, familiarize yourself with the menus and features, while charging)

Solicitous provided links that discussed similar USB problems, causes and work arounds.


Read carefully, the part about Intel 82801 chips. <<---
Try them if Intel USB in your computers.

https://www.mobileread.com/forums/sho...7&postcount=18 added Linux into the mix, making the [I]Intel-PEz problem[/I ] a marginal compatibility issue. If it was not Marginal, there would be a high percentage of users with this problem

This thread also brought to light that there may be interactions with other attached USB (storage) devices. Try and limit your connections to Just Mouse and Keyboard for basic tests.
If all the above fails, Call Astak support Monday (be patient, I believe a goodly portion of the staff is at a trade show getting more business )
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