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Originally Posted by Blah...blah
Wait a minute, you said you placed an order, it did not arrive and you did not get a bill? How's that fraud?
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The part about where he gave them his money and got nothing in exchange.
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I recall seeing a mention on the Cherrypal website about being hacked back in December and again in January. Is it just possible that there may be a connection between your order apparently being lost, his lack of correspondence with you, and... your missing billing?
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So they get hacked on a monthly basis?
And they keep customer order info (including CC numbers?) on their website, within easy reach of hackers? All of their company records, apparently? Their only copy?
And they continue to do this even after the first hacking?
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Why not take a chill pill and remake contact with Cherrypal.
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He's tried.
Reputable companies do not "lose" the info of numerous customers.
Their billing info, even if they left lying around on their website and some moronic hacker (instead of just quietly stealing it) destroyed it, would be available through their credit card clearinghouse; they'd just have to pull up a report and have all that they needed.
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I get busy and forget all kinds of things, like right now I'm forgetting to go to sleep.
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Reputable companies do not "get busy and forget all kinds of things" ... like shipping customers' orders, returning phone calls, answering emails, etc.
Remember, I started out in this discussion with no bias in favor of either side. I'm going solely on what I've read -- and on the behavior of the people involved. So far ... well, the Cherrypal shills' lips are moving.