Quote:
Originally Posted by Yar-PocketBooker
Rangrang accepted our offer and even generously has sent us some compensation for the new device.
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Yep a little loss will probably end up being the companies gain.
Not only did he compensate you guys a little something (which wasn't required based on your posts). But you have probably created a customer for life. Verse having a former customer who would never consider one of your products ever again. He will end up praising PB and probably end up giving you new customers.
Its a gain for everyone in my opinion. More companies should be this forward looking.