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Old 04-21-2010, 11:04 PM   #18
pricecw
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Posts: 100
Karma: 1018
Join Date: Feb 2010
Device: enTourage eDGe
Another update, entourage is still working on the issue I am seeing, but they haven't seen this before, and can't re-produce it. They asked if I would be willing to RMA the unit so they can see and hopefully fix this problem.

So, the shipping box showed today, and I am boxing up my unit and sending it off. So far, the support staff gets a thumbs up. They are doing very well with this, and although I will miss my eDGe for the time (has become a daily carry item), I also understand debugging this corner cases (kind of wish I wasn't that case though ).

Anyway, I will try and keep things updated as they go, but so far, issue is outstanding, but the staff at entourage are doing a great job.

--Carl
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