Quote:
Originally Posted by poohbear_nc
I've learned the hard way - if the company really doesn't care and doesn't want to help you - unless you stumble upon a support tech that's a real human being, you're doomed to frustration - until the $$ doesn't matter any more. It's less important than your blood pressure.
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yes, that's a good point, and i agree, but i still remember the absolutely horrific experience i had the last time i had cable internet, and i can't help thinking that it would be a mistake to leave my current isp, even if currently i am wishing individual death and destruction on each and every one of their techs / "help" counsellors.