My Sony PRS-600 has never given me trouble. I got it for Christmas last year and have used it daily since. I like that it's affiliated with the Sony store so I can get bestsellers, but it supports many file formats so I can read books from almost anywhere. The touch screen and dictionary functions are wonderful. People complain about the glare but it doesn't bother me, unless the light is very low, in which case it's hard to read anyway.
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