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Before you call CS:
If you've downloaded any books during that time or if the Kindle gone through a reset, it may be stuck indexing, which will drain the battery exceptionally quickly. Run a search for a word (most people pick something uncommon) and check the results. If you have a book or several that aren't indexing correctly, they'll show under the results as Not Yet Indexed.
At that point, you have two options:
Plug the Kindle in, turn wireless on, and leave it alone for a few hours. Indexing works best if the Kindle isn't trying to split resources between that and reading. It also seems to go faster when it has a connection to the mothership, so turning wireless on helps.
or
Delete the books that have not yet indexed. There may be an issue with the actual book files. Try redownloading them and see if they index this time. If not, then contact CS.
Good luck!
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