Quote:
Originally Posted by ppan76
I got the PRS500 a few days ago and I tried reading some books I downloaded from this website. But the e-reader always freezes after I select the book.
What could be causing this?
Sorry I deleted all the original contents when I first connected to my computer. I tried hard resetting, soft resetting, etc. All the books I tried can be read by the Sony Connect Software.
I download the "Son of Monte Cristo" from the Books upload section.
Did I get a piece of crap? 
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I'm going to try to offer some helpful suggestions about the
Reader and about
Language.
Here's what I would do:
1.) When something doesn't work as planned on your Reader, there is a possibility (however slim), that rather than the software (the books that so many people who work so hard on these to assemble) may NOT be problem.
2) I would suggest - as a possibilitiy, mind you -
that maybe (
just maybe), something is not quite right with your Reader.
3) Connect your Reader to the Connect store to see if you have the current software version. Go to "Help" and find out.
4) Do a soft and/or hard reset on your Reader.
5) Make certain your battery is fully charged on your Reader.
6) If you have an SD card in your Reader (or other card), make certain that it is situated firmly in the Reader and working correctly. (Are your books on the Reader's memory or on the Card? ....if it's on the card and the card isn't working properly....?
And last:
7) Please remember: I would suggest to you that words have the potential to injure, the ability to hurt. How we use language in communication reveals a lot about who we are as individuals and how we percieive and interact in the world around us.
8) Yes, your Reader may not be working properly. That's a possibility. These things happen. However, if you're referring to your Reader as "a piece of crap," I would suggest that you not give up on Sony.
As a last resort, give them a call get authorization to reurn it and get a new one. There are many testimonials here about the efficacy of this product as a real and viable way to read books.
9) Please let us know if these suggestions have been helpful. Perhaps other members here can offer further suggestions.
Don