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My experience with Connect suggests that there IS a significant problem with their database. It's somewhat complicated but not difficult to set up a query based on a search field. Connect has some decent filtering, but in general, for a professional product, it's pretty poor. (Sorry about the alliteration).
I've seen books not show up on any search and the only way to access them is to specifically click on the author's name from another book that has shown up. Apparently this accesses the data differently than an author search.
I've also seen books completely disappear from all means of searching/browsing. My calls to Sony indicated that even the tech reps couldn't locate the record of the book, though I don't know if they were using the same interface as I.
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