Wow..very nice comeback Yaroslav/Pocketbook!
Admittedly, I wandered into this forum because of the rave reviews of the PocketBook 360. It was at the first reader that's really tempted me as a replacement for my Sony. But admittedly, the tone of your post was a big deterrent from giving it future consideration.
While I can't justify purchasing a new reader right now (as much as I try
), your offer (and product) has definitely put me back on the potential future customer list.
(But please don't feel the need to post pictures to prove you are right..its not the point or necessary as we weren't questioning the screen damage itself).
A company that listens to its customers is one that I want to do business with and you are clearly doing that
