Quote:
Originally Posted by ziegl027
So, I find myself irritated that Sony has my money and is getting away with passing off what by all accounts is a defective unit. Last time I was on the phone with them, they said is was "normal, the screen is protecting itself. You need to move into the shade." They did offer to take it back and refund my money when I told them "If that is the case, you are engaging in false advertising". But they wanted ME to pay shipping if I wanted my money back  . And I don't *want* my money back, I want a unit that is not defective. |
That is pretty much false advertisement. If you click on their website and under the technology tab for ereaders it says
"Reader digital books can be easily read in virtually any light including direct sunlight."
Sound more angry and demand to get your money back without paying for shipping/handling. Also guessing you don't have a Sony store near you?