Quote:
Originally Posted by Marcy
With respect, Harry, this is exactly what my email said:
NOTICE: You should download your purchases as soon as possible. Fictionwise will maintain your purchases on your bookshelf for at least a week, and longer if we can, but that is not guaranteed. Make sure you back up your files.
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If that is what the wording says, then you are quite clearly within your rights to require either your book, or a refund. Sorry, I thought from your earlier messages that you were saying that these were books purchased some time ago. From what you've just described, you do indeed have an absolute right to a refund.