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Old 04-12-2010, 09:22 PM   #45
theducks
Well trained by Cats
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Join Date: Aug 2009
Location: The Central Coast of California
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Quote:
Originally Posted by Robertb View Post
Dear Duckie:

Elliott was out sick today. He gets all the tech emails. Walter and I have been trying all day to just answer phone calls.

I spent the entire weekend caring for my 16 year old cat and running him to the vet back and forth. He needs surgery for his teeth; but cannot do the surgery until thyroid problem is taken care of. Worries, worries, worries. Poor Charley!!

You CAN call and get immediate help, sir.

Use 408-452-8788 as you live nearby.

Elliott should be in tomorrow and yes, I am asking now that someone monitor support emails when he is out!!
Poor Elliot get to handle the Book store support also?

This is a Software/Catalog issue with the book store, not a PEz problem.

I can wait till Tuesday.
Part of my point is that my (and others) request should be acknowledged promptly, even if only by a Auto-responder (canned message).

Go take care of you Feline friend. We lost our 17 Year old Moose-cat last year. They are Family.
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