|
Regarding the screen breakage with no sign of damage, I put my PRS300 in my jacket chest pocket, jumped in the car (wife driving), and fastened the seatbelt. We got to our destination, and my screen was broken, typical substrate issue. The reader had not been subject to any hard knocks or drops, but it was still broken. It was 3 weeks old.
Waterstones UK wouldn't help other than to send the machine for repair to Sony. Unfortunately, it was the wife who took the machine back, as I was at work, and she let Waterstones fob her off with a repair. Luckily, Sony repaired the unit FoC.
Although the machine had not had any direct knocks, I believe that the chassis may have twisted whilst it was in my pocket (possibly due to the seatbelt tension?) putting stress onto the screen, and fracturing the substrate. Due to the readers being thin, they are easy to flex slightly out of true. These devices, although portable, are not really rugged enough just yet - a thicker, heavier device would likely be more robust (but less desireable).
|