I'm sorry, I don't mean to be so vague. I'm just very upset about this. I got the unit March 11 of this year. I put on the Dec 09 firmware. It was working fine until this new SD card was installed.(I kept it and played with it for a few weeks before sending it to my mom) It has been charged for twelve hours 2 times. I understand it will take a few times to calibrate the battery indicator. What worries me is the 30 minute run time. Then it being so dead it won't even turn on.
I would have her call tech support but she is 83 years old and quite frankly can't handle calling any tech support. If no one here has any suggestions I will have to call tomorrow and then relay directions for her. That is just the way it is with older people.
Could a bad SD card cause this?
Thanks for any help