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i could switch but really objectively this one is the best, when everything is going well. it's competitively priced (30€/ month), excellent bandwidth and it keeps improving (for the same price), free unlimited telephone including international calls... the problem is that when something goes wrong it can become a nightmare. but that's not necessarily specifically limited to them...
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Only orange have some kind of advantage, because they deal with their own lines.
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don't mean business losses ; i mean a refund of what i will pay for the connexion which is not connected ! plus the wifi key. that seems fair to me.
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In my case i didn't manage to connect even once, so i didn't paid for the time I waited. Maybe once all is fixed, you can get a refund depending on how long your internet was down.