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Old 04-09-2010, 09:57 AM   #36
rleguillow
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Posts: 110
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Join Date: Dec 2008
Location: North Carolina
Device: FW 1192, PRS-700, kobo, Rocket, PRS-650, Nook Glow, Kobo Glo, others
Quote:
Originally Posted by dyrinn45 View Post
(trimmed)
I hope that they get the message, i know they cant say "oh man we missed out on $320" because they never new they were going to get it...but i hope in the long term their sales fall and they see what a scam this is. And that was just 320 at B&N, my sony bookstore was probably close to $100.00, so i hope others are doing this, and i hope it hurts their pocket books enough that they get out of this.
Nope, they never knew they missed out - but you could tell them. Every time I spend money over at Baen (which I do frequently), I sent an email to Sony using the customer service address on the ebook site similar to the following:
I just spent $xxx over at Baen buying ebooks. I could perhaps have gotten them from you, but you use DRM and I don't buy ebooks with DRM. Not because I want to do anything illegal with the ebooks, but because I want to be able to read them on any reader I choose to buy, whether it is a Sony or not. Not being able to do that is like having to buy my hardbacks all over again every time I move to a new house. Consider whether Apple has lost money since removing DRM from their music - and then consider whether DRM is doing you any good.

No, I never get a response. But it doesn't take long to send such an email, and unless we tell them they are losing money by their practices, they may never get the idea that they are not using best practices.

Besides, it makes me feel better. My small contribution to the war effort.
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