Thread: Anyone else unable to get emails from TechSupport? My paint is pealing... again
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Old 04-08-2010, 05:00 PM   #8
Robertb
Astak Director, Bus. Devl
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I do not understand WHY we are not emailing prompt
Quote:
Originally Posted by Spiffy View Post
Okay, so at this point its 2:30pm my local time. If I'd want to be assured of getting this out in the mail today, I'd have to start packing it up in the next 90 minutes or so.

Assuming the support is West coast, not East like me, then its 11:30 there. In other words, around 2 1/2 hours since go time in the morning.

My next step is trying to call I guess. This time I'll leave a voice message. Either that, or chalk up this not going for at least another day.
Dear Spiffy:

I will check into all of this.

Meanwhile, you can call: 1-408-452-8788 Ext. 158 and definitely get thru. Our hours are 9:15 a.m. to 6:45 p.m. as we all have to interface woth Taiwan and China and their morning is our afternoon.

Send me a PM and I will email you direct if need be. Send me your real name and address so I can crack the whip... thus making the Evil PM hate me even more!!
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