[luqmaninbmore]

Greetings,

A couple days a go I sent the following message to Fictionwise customer service:

"You wrote:
This title is no longer available to download. I purchased
this and the Skrayling Tree by Michael Moorcock as pre-orders.
I didn't download them as soon as they became available
because I haven't finished the first book in the series yet.
Will these books be available for download in the near future?
If not, what are my options?"

Today I received the following in response:

Hi,

We are currently working with our providers to resolve the download errors you are experiencing.

Sorry for any inconvenience this may be causing and thank you for your patience as we attempt to resolve this issue.

Best Regards,

Ted
Fictionwise Support Team

Hopefully the books aren't gone for good. It was also nice to actually get a response.


Luqman